IT support that doesn't wait for things to break.
Helpdesk, monitoring, patching, and cybersecurity, delivered as one managed service. Your team gets a direct line to engineers who already know your environment — not a ticket queue.
Everything your infrastructure needs to stay online.
Unlimited Remote Support
Phone, email, and chat support for your whole team, with no per-ticket charges eating into the budget.
24/7 Network Monitoring
Servers, workstations, and firewalls watched around the clock, with alerts triaged before they become outages.
Patch & Update Management
OS and third-party application patches tested and rolled out on a schedule, not left to chance.
Backup & Disaster Recovery
Automated, verified backups for servers and critical workstations, with documented recovery procedures.
Endpoint & Email Protection
Next-gen antivirus, email filtering, and DNS-level threat blocking deployed across every managed device.
Microsoft 365 Administration
Tenant configuration, mailbox migrations, license audits, and Teams/SharePoint setup handled end to end.
Flat monthly rate. Add on what you need.
Three tiers, each built on the one before it. Only Pro carries 24/7 on-call support — if that's a fit, your team is also a strong candidate for our managed hosting.
Basic
- Call & email support
- PC maintenance & patching
- Hardware & software installation
- Microsoft 365 administration
Advanced
- Everything in Basic
- On-site support (per job)
- Networking support (Ubiquiti)
- Endpoint protection
- Server installation & maintenance
- Business IT consultation*
- Corporate VPN
- Monthly reporting
Pro
- Everything in Advanced
- Remote monitoring & management (RMM)**
- Security awareness training
- Cloud backup***
- 24/7 on-call support****
Tier pricing is negotiable and depends on company size, asset count, service distance, and on-site / 24-7 requirements.
* Consultation on IT budgeting and best practices, tailored to your company.
** RMM tooling is scoped and deployed as needed on a per-company basis.
*** Cloud backup is hosted in the MTS datacenter; storage is an additional negotiated cost.
**** 24/7 on-call support covers emergency situations, defined per company in advance.
Protection sized to how attackers actually target small business.
Most breaches at smaller companies come from phishing, weak endpoint controls, and unpatched software — not sophisticated nation-state attacks. We build defenses around the real risk profile.
Email & phishing defense
Advanced filtering, link protection, and attachment sandboxing on top of your existing mail platform.
Endpoint detection & response
Behavioral monitoring on every managed device, with automatic isolation when something looks wrong.
Identity & access controls
Multi-factor authentication, conditional access policies, and regular access reviews across your accounts.
Security awareness training
Short, recurring staff training and simulated phishing so your team is a line of defense, not the weak link.
From first call to fully managed in under two weeks.
Free Environment Audit
We inventory your devices, accounts, and security posture — no cost, no obligation.
Proposal & Pricing
A flat monthly quote with no forwarded costs. Discounts for "Power on Tap" VPS customers.
Deployment
Monitoring agents, security tools, and backup are rolled out with minimal disruption.
Ongoing Management
Your team gets a direct support line, and we handle the rest in the background.
Find out what's actually running on your network.
A free audit takes 30 minutes and tells you exactly where you're exposed.